Privacy Policy of 5536bet – Protecting Your Data

A 5536bet, operator of https://5536bet.best, is the controller of the personal data collected and processed in connection with the provision of its Sports Betting, live casino, blackjack, slots, and other features available on the platform. As the controller, 5536bet is responsible for defining the purposes and means by which your personal data is processed.

We operate with an exclusive focus on the Brazilian market, in compliance with the Lei Geral de Proteção de Dados (LGPD — Lei 13.709/2018), which guarantees Brazilian citizens the right to know exactly how their personal information is collected, used, and shared by companies like 5536bet. This policy was written to be easy to understand — not a legal document designed to confuse, but an honest explanation of how we handle your data.

5536bet's personal data protection officer (DPO — Data Protection Officer) can be reached at privacidade@5536bet.best. We respond to all privacy-related requests within 15 business days, as required by the LGPD.

5536bet collects different categories of personal data depending on how you interact with our platform. All categories are listed below, organized by collection context:

Data you provide directly during registration:

• Full legal name as it appears on an official ID (RG or CNH).
• CPF (Cadastro de Pessoa Física) issued by the Receita Federal do Brasil.
• Date of birth.
• Full residential address including ZIP code.
• Active email address.
• Mobile number with area code.
• Bank details or Pix keys for payment purposes (deposits and withdrawals).

Data collected automatically during platform use:

• IP address and approximate geolocation data.
• Device information (phone model, operating system, browser version).
• Session data: access times, pages visited, time spent on the platform, and actions performed.
• Complete betting history: events, markets, amounts wagered, outcomes, and dates.
• Financial history: deposits, withdrawals, bonuses used, and account balances.
• Cookie and similar technology data (detailed in Section 7).

Data collected during the KYC (identity verification) process:

• Images of identity documents (front and back of national ID or driver's license).
• Proof of address issued within the last 90 days.
• Selfie with document for liveness verification (liveness check).
• Financial documents requested in high-value withdrawal cases, as required by regulation.

Every piece of data collected by 5536bet has a specific, justified purpose. We do not collect information we do not need, and we do not use your data for any purposes beyond those described below:

• Service provision: Process your registration, verify your identity, record bets, process deposits via Pix, bank slip, credit/debit card, PicPay, Mercado Pago, and TED transfers, and issue withdrawals to your registered account.
• Security and fraud prevention: Detect and prevent fraudulent activity, multi-account use, money laundering, and match manipulation. These controls protect both the platform and all other bettors.
• Account communications: Send bet confirmations, security alerts, withdrawal and deposit updates, and responses to your support requests.
• Marketing and promotions (with your consent): Send updates about promotions, Brasileirão bonuses, weekly cashback, Copa do Brasil and Libertadores offers, and other 5536bet campaigns. You can unsubscribe at any time.
• Responsible gambling: Monitor usage patterns to identify behaviors that may indicate problem gambling and, where necessary, trigger preventive communications or protective restrictions.
• Compliance with legal obligations: Meet the requirements of regulatory authorities, court orders, and tax obligations applicable to 5536bet's operations in Brazil.
• Platform improvement: Analyze usage patterns in aggregated, anonymized form to improve the betting experience, optimize the interface, and develop new features.

5536bet does not use your personal data to sell targeted advertising to third parties, build profiles for resale, or any other commercial purpose not described in this document.

As required by the LGPD, all personal data processing carried out by 5536bet has a specific legal basis. Below are the legal bases we rely on, as set out in Article 7 of Law 13.709/2018:

• Contract performance (art. 7º, V): Processing required to provide the services contracted when creating your 5536bet account — including bet processing, payments, and platform features.
• Consent (art. 7º, I): For marketing communications and promotions. You provide explicit consent when opting in to receive communications, and may withdraw it at any time without affecting your access to other services.
• Compliance with a legal obligation (art. 7º, II): To comply with requirements from regulatory bodies, tax authorities, and court orders applicable to betting platform operations in Brazil.
• Legitimate interest (art. 7, IX): For fraud prevention, platform security, and service improvement, always balanced against your rights and expectations as a 5536bet user.
• Credit protection (art. 7º, X): For risk analysis related to high-value financial transactions and KYC verification processes.

5536bet does not sell your personal data to third parties under any circumstances. Information sharing with partners only occurs when strictly necessary to provide our services, always with defined legal grounds and under strict confidentiality agreements. The categories of third parties that may have limited access to your data are:

• Payment processors: Companies that operate Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago gateways receive only the minimum data necessary to process your transaction securely.
• Identity verification providers (KYC): Specialized identity verification companies receive copies of your documents solely to confirm your identity. This data is not used for any other purpose.
• Cloud infrastructure providers: Servers and storage services used by 5536bet operate under contracts that guarantee confidentiality and security equivalent to or exceeding our internal standards.
• Casino game providers: To operate Live Casino and slots, minimal session data is shared with game providers — strictly for technical purposes such as table operation and result verification.
• Competent authorities: 5536bet may be legally required to share data with tax, regulatory, law enforcement, or judicial authorities upon a formal request duly grounded in Brazilian law.

In all cases where data is shared with partners, 5536bet contractually requires that the data be handled with confidentiality, used solely for the specific purpose that justified the sharing, and protected by appropriate security measures.

5536bet implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, alteration, improper disclosure, or destruction. Our key safeguards include:

• AES-256 Encryption: All sensitive data stored — including KYC documents, banking information, and registration data — is encrypted using AES-256, the same standard used by financial institutions and governments.
• Secure transmission (TLS/HTTPS): All communication between your device and 5536bet's servers takes place over a TLS 1.3 encrypted connection, preventing data from being intercepted in transit.
• Two-factor authentication (2FA): Available and recommended for all users. Adds an extra layer of protection to your account login.
• Internal access control: 5536bet employees only have access to the data necessary to perform their duties, with a fully auditable log of all access to personal information.
• Periodic security audits: 5536bet's infrastructure is regularly subjected to penetration testing and security audits by independent specialized firms.
• Continuous monitoring: Intrusion detection systems monitor our infrastructure in real time, with automatic alerts for any suspicious activity.

In the event of a security incident that may affect your personal data, 5536bet will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines established by the LGPD, providing clear information about the nature of the incident and the measures taken to mitigate its effects.

5536bet uses cookies and similar technologies to ensure the platform works correctly, enhance the betting experience, and analyze how our services are used. Below are the types of cookies we use and their purpose:

• Essential Cookies: Required for the platform's basic operation — keeping your session active after login, processing bets and financial transactions, and securing your account. These cookies cannot be disabled without affecting the site's functionality.
• Performance & Analytics Cookies: These collect information about how you use the platform — which pages you visit, how long you spend in each section, and any errors that occur — in anonymized format. Used to identify issues and improve the overall experience.
• Functionality cookies: Remember your platform preferences, such as language, odds display settings, and other personalizations you have applied to your account.
• Marketing cookies (with consent only): Used to measure the effectiveness of 5536bet's promotional campaigns. You may decline these cookies without affecting your ability to use the betting services.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect your account and betting functionality. For more information on managing cookies on your phone or computer, refer to your browser settings.

5536bet retains your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with legal and regulatory obligations. Retention periods vary by data category:

• Registration and identity data (KYC): Retained for a minimum of 5 years after account closure, in accordance with regulatory requirements applicable to the betting sector and anti-money laundering rules.
• Betting and financial transaction history: Retained for a minimum of 5 years for tax, accounting, and regulatory audit purposes. This period may be extended in cases of ongoing investigations.
• Support communication data: Retained for 2 years after the ticket is closed, for quality assurance and dispute resolution purposes.
• Cookie and session data: Session cookies are automatically deleted when you close your browser. Persistent cookies are removed according to the expiration period defined for each cookie (typically 30 to 365 days).
• Marketing data: Deleted or anonymized within 30 days of consent withdrawal for promotional communications.

Once the mandatory retention period ends, your data is securely deleted or anonymized so that you can no longer be directly identified from the stored information. 5536bet does not keep data beyond what is necessary.

The LGPD grants you, as the data subject whose personal data is processed by 5536bet, a set of rights that can be exercised at any time through the platform's privacy channel:

To exercise any of these rights, submit your request to privacidade@5536bet.best with the subject line "LGPD Right – [type of request]" and your full name. We may ask you to verify your identity before processing the request, to protect your data from unauthorized third-party access.

5536bet services are strictly intended for users aged 18 and over. The platform does not intentionally collect, process, or store personal data from individuals under 18. The registration process includes date-of-birth verification and, during KYC, documentary confirmation of age.

If 5536bet identifies at any time that data belonging to a user under 18 has been collected — whether through a false age declaration or any other means — the account will be immediately blocked, the data will be deleted in accordance with minimum legal retention periods, and any deposited balance will be returned to the original payment method following an investigation.

If you are a parent or legal guardian and suspect that your underage child has created an account at 5536bet, please contact us immediately at privacidade@5536bet.best. We will act promptly to close the account and delete the data.

In some cases, 5536bet's operations may involve processing data on servers located outside Brazil — for example, through cloud infrastructure services or casino game providers headquartered abroad. When this occurs, 5536bet ensures that:

• Data transfers occur only to countries with a level of data protection equivalent to the LGPD, or based on recognized adequacy mechanisms.
• Specific data protection agreements are signed with recipients, ensuring your data is handled to the same security standards required in Brazil.
• The volume of data transferred internationally is the minimum necessary to provide the specific service that required the transfer.
• You will be notified of any relevant international data transfers through an update to this policy, with notice sent to your registered email address.

5536bet does not carry out international data transfers indiscriminately or for purposes beyond those described in this policy. Any expansion of transfer practices will be communicated before taking effect.

For any questions, rights requests, or complaints regarding the processing of your personal data by 5536bet, please contact our Data Protection Officer (DPO):

• Privacy email: privacidade@5536bet.best
• General support: suporte@5536bet.best
• Response time: Up to 15 business days for LGPD-related requests; up to 2 hours for general support via live chat.

5536bet may update this Privacy Policy periodically to reflect changes in our data processing practices, regulatory updates, or service improvements. Material changes will be communicated by email at least 7 days in advance. The date of the last update is always shown at the top of this document.

If you disagree with any update to this policy, you have the right to close your account and request the deletion of data processed on the basis of consent. For issues not resolved internally, you may file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd.